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Carl M

1 reviews | Active since Sept 2019

02 Mar 2018, 08:15

Vodacom *****

I did not sign any contract for a 10MB data and see this is *****ulant on Vodacom’s side. That specific upgrade / renewal was not authorised by me. 10GB MBB 24 month - TopUp 437.72 61.28 499.00 Total Subscription Services R 499.00 I have send a demand to stop it and it was not done. This is *****.

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Replies (2)
Vodacom
Vodacom's reply02 Mar 2018, 08:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

CM
Carl M's update02 Mar 2018, 08:27
Reviewer Update
This is my son's phone on our business conbtract. You said the same last month. No one ever contacted us. Please contact me at ********** . That is my son's after hours phone and he will not answer it. I have send cancellation letters since January to ********** here at Faerie Glen but now a second month in a row nothing happens. THIS IS ***** on your side.