Vodacom *****

I am prepaid customer using Vodacom as my network, for months now I experienced that my airtime is getting less by the day, tried to see any subscription on Vodacom online, nothing showed, I will never fall for bull**** to subscribe on anything, when phoning the customer care at Vodacom, I was told that they out of their own subscribed me on VLive, without my consent, from when can an network provider do this!!!!!!. But they are so *****ing , yes *****ing millions of peoples money without any consent from their customers, but they got their free money for months, I guess that their goal, with no option of an refund, *******s!!!!!!!!!