VODACOM *****
<p>My name is Paul van Schalkwyk. I had a contract with Vodacom for over 20 years. On 25/11/2016 I terminated my contract paying them the full outstanding amount. However on 30/12/2016 they deducted an amount of R 1828.89 from my account again. On trying to phone the they transfer you from one person to another without any success. On 28/4/2017 they deucted another R 823.98 from my account again. On inquiry (Dina) they told me that there are multiple cellnumbers on my account and that I have to go to the Police station to get an affidavid that I only had one number for all these years. I did so and e-mailed it to ********** which I did on 2/5/2017. Up to this moment I heven't received any response from them. On 31/5/2017 Vodacom deducted another R 411.99( ********** ********** 3715) from my account. Somebody at Vodacom is using my information *******ly to pay for their phone. This is disgusting since I am a pensioner and cannot afford this. I need to call them to justice!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
