1 reviews | Active since May 2017
Vodacom *****
<p>Good Day</p> <p>I want to raise a complaint against Vodacom. There was ***** on my account in December 2016. I filled in my first request for investigation in the beginning of February 2017 after I received my statement at the end of January 2017 for December 2016. This is when I realised that the account that I cancelled in 2014 is still linked to my number. </p> <p>After numerous emails send I finally got to some one that wanted to help me.(21 April 2017)</p> <p>I then received an email that ***** was confirmed. Till to date no action was taken and this account cost me money every month. I can not close this account because of the outstanding amount and it just keeps growing every month.</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I really hope that you keep your promise as no one else has.
I really hope that you keep your promise as no one else has.
No contact yet!!!
No contact yet!!!
