cC
cara C

1 reviews | Active since Mar 2017

07 Mar 2017, 12:17

Vodacom *****

<p>An inside *****ulant act has been commited on my account from Vodacom.</p> <p>I have been trying to sort this out for over three months, with absolutely no success.</p> <p>My account has been blocked countles times, causing me to have to go to Vodacom and sort it out.</p> <p>Thus costing me more money, my personal time and stress I don't need with my epilepsy.</p> <p>Thanks to your pathetic services now you want to Blacklist me because you *****ed up and can't or don't want to fix it. </p> <p>So my advice to anybody who wants to join Vodacom... STAY AWAY!!! BE WARNED OF ***** ON YOUR ACCOUNT!!!</p>

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Replies (2)
Vodacom
Vodacom's reply07 Mar 2017, 12:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply11 Mar 2017, 14:20
Official

Dear Client

We responded to you via email in order to best assist you.

Kind regards

Vodacom Consumer Website Team