LM
Lusanda M
1 reviews | Active since Dec 2022
04 Dec 2022, 17:42
Vodacom *****
Vodacom continues to debit my account **********ly. I have contacted them several times and sent a written affidavit to say I do not have a cellphone contract with them.On Friday they debited R8000 out of my account. No one has come back to me about this it’s infuriating. How does a big network like this miss this due diligence? Never has such been authorised from my account.
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Vodacom's replyOfficial
05 Dec 2022, 08:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Dec 2022, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team