Vodacom Fourways Pathetic!!!

Handed in my Samsung watch at Fourways Vodacom as after not en 4 months the software couldn't be updated. After 3 days they called me to tell me I have to pay R2000 for a watch that is not even 4 months old and still on contract. I tried getting through to them to get an update as I was told they will look into it. 52 Calls, no answer or either engaged!!!! I had to personally go there only to find out their repair center did nothing!!! The only person that bothered to help was Abel. Once again heard nothing, I eventually called a tech that phoned me regarding the repair to find out my watch was repaired already on Thursday and no one bothered to contact me. Got to Vodacom and two ladies behind the counter, one doing nothing tells me the other lady will help me as I handed my watch in with her. The most pathetic service EVER!!!!! 2 weeks of this, seriously. Would definitely not recommend them, not sure if Vodacom is still the way to go after 20 years!