Vodacom Fourways mall incompetence
It is so frustrating when do do something as simple as upgrade your contract and they can’t even get that right. I did my upgrade on 1 August 2018 after few days it was still not active . When I went to the shop to enquirer why it’s not done I was told that the new contract will take effect on 1 September 2018. I waited the whole month and as expected it is 1 September 2018 and still the new contract is not effective! For the 3rd time I have to waste my time to go investigate why. I will not advise that anyone go to Vodacom in Fourways mall because they don’t know what they are doing there. It is a joke
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Bonita
Thank you for taking my call. As per our telephonic conversation, we have assisted with your upgrade query.
Have a great day further
Vodacom Consumer Website Team
Dear Bonita
Thank you for taking my call. As per our telephonic conversation, we have assisted with your upgrade query.
Have a great day further
Vodacom Consumer Website Team