CG
Christopher G
1 reviews | Active since Mar 2009
12 Sept 2025, 15:57
Vodacom formal ****
I used Vodapay and was offered a special on the app of 1GB for R1 but it turned out to be a **** by Vodacom itself. There is no such offer. When you click they try to direct you to the normal offers. I spent 3 days finding out that support can't help or escalate - they seem to know it is a **** and are trained to
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
13 Sept 2025, 08:21 Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Sept 2025, 08:21
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Sept 2025, 12:00Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per the discussion, as it is a promotion, there is limited stock daily. Regards Consumer Website Team
Best regards,
Vodacom's reply15 Sept 2025, 12:00
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per the discussion, as it is a promotion, there is limited stock daily. Regards Consumer Website Team
Best regards,