Vodacom Forensics Department

I would like to share just how dissatisfied I am with the service I received from Vodacom customer care/Forensics department. My SIM card was placed on admin lock for reasons unknown to me and I called and I was only assisted after two days, the forensics line is always busy and if it’s not busy no one bothers to answer, I only got assistance after 24 hours . This morning I woke up with my phone placed on admin lock again and as you can imagine, I have not received any assistance. There is no reason stated, I am really displeased with vodacom. I have so many complaints I’m certain it would fill the entire page!