PE
Paul E
1 reviews | Active since Sept 2013
15 Aug 2024, 06:38
Vodacom forcing Vodapay app use, must be ****
Vodacom has now gone and disabled the My Vodacom app forcing you to load the Vodapay app to be able to access the features you had But the first screen is all about Vodapay features and you lower down can only go to My Vodacom app And then first time I log in it has over 640 notifications Which I tried to find a delete all button but no you appear to be required to delete each notification one by one
This is a horrible move and it has made 100% sure I will never use Vodapay
If you try and force me to use your banking system then it must clearly be a **** because if it was decent then why try and force people to use it
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Replies (1)Vodacom's replyOfficial
15 Aug 2024, 07:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Aug 2024, 07:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
