TN
Thandeka N

1 reviews | Active since Dec 2021

27 Dec 2021, 08:53

Vodacom forcing me to keep their contact after expiring 💔😭

Vodacom day light 🚨🚨 *******!!!!

I opened data contract 30Aug 2019-30Aug 2021 But when I went to them in August they refuse to cancel it and said it's expiring 9 September then I said to them they must cancel when they deduct for September and they told me it's done and I even tell them that I don't use it because we had a quarrel with the father of my babe and he ended up going with the router. I wanted to finish paying the contract and close it but till today they are allowing him to use not blocking it they are even calling and speaking to him but I asked for the line to be blocked in August. What I don't understand is why Vodacom does not want to cancel the contract they have been debating me since till today they are even telling me that they are going to debit for December and if I reverse they will put me in areas and be in debt.💔💔💔💔💔💔💔💔

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Replies (1)
Vodacom
Vodacom's reply28 Dec 2021, 19:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team