GG
Gustav G

1 reviews | Active since Mar 2009

04 Jan 2016, 13:14

Vodacom forcing me to abandon contract

I have no use for a contract anymore, but I have a prepaid number where I can use the balance of the contract and continue with it afterward. The number is no longer in use, as I have stopped trading with that business. Vodacom tells me that they cannot move the contract over to my prepaid number, which I have had for 20+ years and I have to cancel the contract. The reasonable cancellation charge of the full premiums for a year applies, for which I will get nothing.<br> <br> Great service Vodacom. Just made sure that I will never use you again and I will move my other business contracts to another supplier as well when they mature.

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Replies (1)
Vodacom
Vodacom's reply04 Jan 2016, 14:03
Official
Hello mcwidow,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team