Vodacom forcing Custonmers to stay with them
Vodacom literally refuses to cancel a contract that expired in Nov 2021 and preventing me from going to another service provider. Their retention department phones you everyday but wont match a deal i can get at MTN and continues to give me the run around to cancel my contract.
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Vodacom's replyOfficial
17 Mar 2021, 07:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Mar 2021, 07:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team