Vodacom forces upgrades without consent.

Vodacom is by far the worst service provider I have ever had the displeasure to deal with. I am sure that a lot of people has the same issue as me. I have tried to cancel a expired contract with them three times. I received a ref number for the cancellation but they went ahead and upgraded my me. I have been struggling with this for so long. They completely ignore my request and force people to upgrade so they can keep us on their expensive airtime. I did not think it possible for a company to be able to upgrade a customer without consent but clearly VODACOM can do whatever they want. And I am not the only one that struggles with this and this is also not the first time. I had the same issues with my fibre. I thought it was due to a bad representative. But this seems to be Vodacom's MO. I know of three other people at my company that was forced by this tactic to upgrade. I have never had these issues with Cell C. I would very strongly advise everyone reading this to STAY AWAY FROM VODACOM. I only wish that I could give them zero stars an I feel that one star implies that they have actually done at least one thing right. I have tried to cancel the forced upgrade and also my Fibre again. Let's see if I will ever be able to cut ties with this company.