SG
Stanley G

1 reviews | Active since Jul 2011

03 Nov 2016, 08:19

Vodacom for you....

<p>Vodacom for who. Well I received an email from Cassandra regarding my last Hello Peter....</p> <p>---------- Forwarded message ----------<br /> From: ********** ********** /> Date: 29 October 2016 at 08:03<br /> Subject: EC-04DK-3KSRAM<br /> To: ********** ********** /> </p> <p>Dear Mr Gie,<br /> <br /> Please note that your query has been sent to the CEO's office and you will be contacted shortly.<br /> <br /> Regards,<br /> Cassandra</p> <p> </p> <p>As expected no response.... Well it's been 5 days and again I have the same problem. Menu lights stay on and exits application randomly. Vodacom do you realize how pathetic this is. 5 Times this phone has been in, even got a diagnostic report back. As far as I am aware, as confirmed by the CEO client Liaison Office, after the 3rd attempt, the phone gets replaced. </p> <p> </p> <p>I'm not going to go into the last 6 months History again, read my review on Hello Peter..... I've copied and pasted all correspondence</p>

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Replies (1)
Vodacom
Vodacom's reply03 Nov 2016, 11:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,