NB
Neil B

1 reviews | Active since Dec 2020

14 Apr 2021, 11:34

Vodacom following in Zuma's sly footsteps.

I have tried to cancel my contract when the operator told me that it is not a problem. He explicitly said that my previous wifi contract is cancelled. I later received a message stating that is not cancelled befor getting a call and a messag confirming the cancellation. It has been a week since my initial call and I have not heard from them. My contract is till not cancelled.

0
Replies (1)
Vodacom
Vodacom's reply14 Apr 2021, 13:50
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team