WC
Wayne C
1 reviews | Active since Mar 2009
12 Feb 2021, 12:36
Vodacom - flat like their Huawei products!
After a long struggle, back and forth with Vodacom, they finally replaced my faulty router which I upgraded to on my data contract.
So, its now been a few days and the new router does the same as the old one. It shuts down randomly and battery does not seem to hold much charge... Even after charging over night!
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Vodacom's replyOfficial
12 Feb 2021, 14:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Feb 2021, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team