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Andre L
1 reviews | Active since Sept 2020
12 Oct 2022, 13:26
vodacom fixes bad service and creates happy customers LOL
Please get a trained consultant to call me to fix package and billing problems and move to pay as you go.
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Replies (2)
Vodacom's replyOfficial
12 Oct 2022, 13:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Oct 2022, 13:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
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Andre L's updateReviewer Update
14 Oct 2022, 08:27Why are you running two balances ? You always have two balances so that you can claim I am in arrears. Why am I in arrears? You always create a second balance in order for you to harass me about arrears and threatening to disconnect my service. I paid 190rand last month, you only wanted 181rand so I paid you even more than you needed, and this month you have this dumb ****ing trevor noah calling me 5 times a day ****ing nagging me about what day will I be paying. You are ********* with your two balances. You created the arrears. You haven't contacted me about this and you can forget about getting paid if you are going to harass me with 200 ****ing calls from your dumb bot, and it is because you are trying to ***** money. I will get another phone line thanks you can **** off.
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Andre L's update14 Oct 2022, 08:27
Reviewer Update
Why are you running two balances ? You always have two balances so that you can claim I am in arrears. Why am I in arrears? You always create a second balance in order for you to harass me about arrears and threatening to disconnect my service. I paid 190rand last month, you only wanted 181rand so I paid you even more than you needed, and this month you have this dumb ****ing trevor noah calling me 5 times a day ****ing nagging me about what day will I be paying. You are ********* with your two balances. You created the arrears. You haven't contacted me about this and you can forget about getting paid if you are going to harass me with 200 ****ing calls from your dumb bot, and it is because you are trying to ***** money. I will get another phone line thanks you can **** off.