FW
Frank W
1 reviews | Active since Jun 2015
19 Jun 2020, 08:59
Vodacom fits second hand booster after 5 years of complaints?!!!
Vodacom fits a second hand repeater/booster at my home which works no better than the previous 1. This after 5 yeras of complaining?!!! The Vodacom CEO however refuses to speak to me?!!!. Hellopeter please kindly send all my previous complaints to my email address with the utmost urgency. It seems as if Vodacom could not care less about Hellopeter complaints. I am sick and tired of sms`s telling me that my problem is being investigated, yet to no avail?!!!
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Vodacom's replyOfficial
19 Jun 2020, 09:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Jun 2020, 09:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team