VODACOM / FINRITE TRYING TO BE SMART

TOOK OUT A POLICY ON A PHONE, PHONE GOT ******, GOT ALL NECESSARY DETAILS AND DOCUMENTS ONLY FOR FINRITE TO TURN ROUND AND SAY TO ME I SHOULD HAVE HAD THE SIM CARD IN THE PHONE, I HAVE SINCE REQUESTED A COPY OF THE SALE TO WHICH THEY ARE STILL YET TO PROVIDE. THIS IS SOO NOT RIGHT AND THERE IS NO WAY IN HELL THAT I AM GOING TO LET THIS GO, BY THE TIME I AM DONE I WILL TAKE THIS ON TILL THIS IS DONE.