1 reviews | Active since Nov 2012
Vodacom finished my data and airtime
<p>I purchased 500mb data on Sun night and had R58 airtime before doing so. last night my data and airtime balance was zero. I only used 50mb- i use the wifi at work during the day. now i have to wait up to 16days to get compensation? what am i supposed to do till then? </p> <p>on the bright side i spoke to a very nice consultant Mike Lephale (forgive the spelling if incorrect) last night who understood my situation and made it easy for me to interact with, </p> <p>however, still need to wait for feedback about the zero balance. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
