Vodacom financial *****
<p>Was billed R129 for 16 months for insurance that I cancelled. A dozen phone calls and 6 emails later they have reimbursed me R592 and consider the matter closed. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Heidi
Please be advised that your query has been forwarded to Cellsure for urgent assistance.
Regards,
RJ
Dear Heidi
Please be advised that your query has been forwarded to Cellsure for urgent assistance.
Regards,
RJ
No word from Cellsure. I have ceased to believe that this might be a mistake on the part of Vodacom, or even incompetence. This is now a sheer lack of willingness to refund what is due to me.
No word from Cellsure. I have ceased to believe that this might be a mistake on the part of Vodacom, or even incompetence. This is now a sheer lack of willingness to refund what is due to me.