tM
tebogo M
1 reviews | Active since Apr 2010
06 Jun 2022, 11:17
Vodacom finally admit their deceit!
A ********** account was opened using my ID, I disputed it and submitted the requested documents. Vodacom sat on the case since November,2021 and refused to accept their complicity. I repeatedly pleaded for feedback and hit a brick wall everytime. To top it all off, they referred a disputed account to their lawyers, who hounded and harassed me at every turn. Six months later, they now concede that indeed it was a ********** account and I have been a victim of identity theft!!!! I still stand by my earlier statements that Vodacom is nothing but a ******** network, after all the stress they put me through!!!!
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Replies (2)Vodacom's replyOfficial
06 Jun 2022, 12:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Jun 2022, 12:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
tM
tebogo M's updateReviewer Update
06 Jun 2022, 13:59No need to contact me!!!
Took you six months of run-around to attend to this *****!!!
Took you six months of run-around to attend to this *****!!!
tM
tebogo M's update06 Jun 2022, 13:59
Reviewer Update
No need to contact me!!!
Took you six months of run-around to attend to this *****!!!
Took you six months of run-around to attend to this *****!!!
