lF
lindie F

1 reviews | Active since Sept 2013

18 Aug 2022, 14:31

Vodacom fibre,you make me ,sick,sad and depressed

If I can give 0 starts I would. Still no internet from day one of going over to Vodacom fibre. Noone calls us back we have phoned and emails so many times I cannot count. Log tickets over and over ,they cancelled ticked and tickets expire no one assist,we can not go over to our old supplier ,because they don't release our line from Vumatel. I want to cry and break things it is crazy and parthetic. I have no more words to describe how disappointed and sad I am feeling. My hards is cut off and no one can or will or want to assist

0
Replies (1)
Vodacom
Vodacom's reply19 Aug 2022, 07:47
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team