Vodacom Fibre's service slower than a 56Kbps dial-up!!! More than a month and still waiting!!!

I would like to express my frustration and disgust with Vodacom Fibre. After Fibre installation was completed within the complex they had a roadshow in the complex/estate to sign up customers. App**** for Vodacom Fibre and sales order approved. No further progress or feedback. Service request open since 12/10/2018. Having phoned several times and being told different stories by various agents I still don't have a estimate to when they will come to install the Fibre Router at my house. Received a call and then was told there is a technician available but when confirming my address the scheduler informed me sorry she phoned as she thought I were a Vumatel customer and no installation will take place. I am a Vodacom customer and not a Openserve/Vumatel Customer. She will have a Vodacom Scheduler call me. Still no call and every time I phone Vodacom Fibre I speak to agents that are more clueless than I am as to why the installation and finalisation of the Fibre is taking so long. Why in the world have a roadshow and press for sales and once sale completed no service, No installation date, No answers! Why Why Why Why Why Why Why can't things just work right as one would expect from a telecommunications GIANT as yourselves!?!? I will be posting a bad review each day for the next week along with all the people of our complex and demand answers! The following week I will have the body corporate get in touch with the complex next to ours and will be posting a bad review on behalf of each person in each complex. There are more than 400 houses with about 3 occupants each. +-1200 bad reviews? Is that what is needed for service to commence?