Vodacom fibre’s pathetic service

I have been getting double billed by Vodacom since March after I had migrated and informed them. Every month I’m told I’m in areas and have to waste airtime calling Vodacom. I have logged more than 18 queries and to date,I haven’t been assisted. The last email received on the 9th of October I was told that everything has been sorted,only to receive an email today stating that I’m in areas. I’ve wasted money again today calling and was told I need to log a new query. I am tired of this. People must know and not use Vodacom because they provide such a lousy service to customers. It can’t be that I’m having the same problem since July this year with no assistance from anyone. When they see a review on hello Peter they pretend as if they care and make empty promises. Vodacom provides a ****ty service.