Vodacom fibre:poor service
Poor service from Vodacom fibre. I app**** for the black Friday deal in Nov 2022. I have still not received any equipment or installation. It's been 2 months and they have not done anything but provide me with an order number so far. When I phone the call center, they basically brush off my plea by saying it will be resolved. Then no further action is taken by vodacom. I'm really frustrated now.
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Vodacom's replyOfficial
31 Jan 2023, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jan 2023, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team