Vodacom Fibre...Disgusting service

Bad bad bad experience. Logged an issue yesterday @10am. Was told they are escalating yesterday already. Today I followed up. A very RUDE agent by the name Gershwin dismissed ne and told they are escalating and a tech will call me. He rudely told me he does not know when and what date the technician will.contact me.

Really , in this day and age , when most people are still working from home we get such Kaak service from big companies su h as vodacom.

I am contemplating move to another service provider. Disgusting 🤬