CV
Cindy V
1 reviews | Active since Jul 2020
04 Aug 2022, 09:00
Vodacom fibre....anyone there?
My Fibre was disconnected on the 2nd....I'm still awaiting an responds or someone to just assist. Nothing is happening. Are they chasing me away to another service provider? My requests are being closed and still no solution Can anyone assist????
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
04 Aug 2022, 10:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Aug 2022, 10:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CV
Cindy V's updateReviewer Update
05 Aug 2022, 13:49Please advise when will I receive Any assistance except for your AUTO Reply??? Its a whole week....
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Cindy V's update05 Aug 2022, 13:49
Reviewer Update
Please advise when will I receive Any assistance except for your AUTO Reply??? Its a whole week....
CV
Cindy V's updateReviewer Update
11 Aug 2022, 12:12I am Still!!! Waiting!!!
Good day
Can I please!!! have an update. If not resolved by end of today I am forced, by yourself to move over to another provider!
Please assist
Your update to Service Request # SR*** has been submitted successfully.
Details:
Status: Pending
Created Date: 02/08/2022 17:54:19
Description:
FTTH Technical Support , Fibre link – Down
Good day
Can I please!!! have an update. If not resolved by end of today I am forced, by yourself to move over to another provider!
Please assist
Your update to Service Request # SR*** has been submitted successfully.
Details:
Status: Pending
Created Date: 02/08/2022 17:54:19
Description:
FTTH Technical Support , Fibre link – Down
CV
Cindy V's update11 Aug 2022, 12:12
Reviewer Update
I am Still!!! Waiting!!!
Good day
Can I please!!! have an update. If not resolved by end of today I am forced, by yourself to move over to another provider!
Please assist
Your update to Service Request # SR*** has been submitted successfully.
Details:
Status: Pending
Created Date: 02/08/2022 17:54:19
Description:
FTTH Technical Support , Fibre link – Down
Good day
Can I please!!! have an update. If not resolved by end of today I am forced, by yourself to move over to another provider!
Please assist
Your update to Service Request # SR*** has been submitted successfully.
Details:
Status: Pending
Created Date: 02/08/2022 17:54:19
Description:
FTTH Technical Support , Fibre link – Down
CV
Cindy V's updateReviewer Update
15 Aug 2022, 12:10Guess what...I have to wait now a whole month for the cancelation to be completed before another provider can install Vumatel fibre!
Vodacom DEACTIVATED my line!!! Chasing me away???? But wait...Now I have to suffer. This is sooo unfair!!!
Vodacom DEACTIVATED my line!!! Chasing me away???? But wait...Now I have to suffer. This is sooo unfair!!!
CV
Cindy V's update15 Aug 2022, 12:10
Reviewer Update
Guess what...I have to wait now a whole month for the cancelation to be completed before another provider can install Vumatel fibre!
Vodacom DEACTIVATED my line!!! Chasing me away???? But wait...Now I have to suffer. This is sooo unfair!!!
Vodacom DEACTIVATED my line!!! Chasing me away???? But wait...Now I have to suffer. This is sooo unfair!!!