TH
Thulani H
1 reviews | Active since Mar 2023
21 Mar 2023, 08:29
Vodacom Fibre - Your service sucks
I have a Vodacom Fibre and it's almost 5 days now without the the network. I have been phoning them everyday and they said they can't do anything until after 72 hours, it's now more than 72 hours still no feedback or assistance.
It's the second time in less than a month. I am going to cancel this ****.
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Vodacom's replyOfficial
21 Mar 2023, 11:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Mar 2023, 11:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team