1 reviews | Active since Sept 2019
Vodacom Fibre worst worst don't get fibre at Vodacom
I Just spoke to Jabulani from the contact centre to cancel my service he was happy to help me cancel not even trying to assist to sort out my problem , this is how customers are treated if they threathen to cancel ,I myself work is sales and if a customer phones to cancel we try and assist as best as possible to keep the customer but not vodacon,please note I will be revercing my debit order aswell I am not paying for services not used.
Will get a service provider that gets things sorted and has customer care still today I have not received any feedback
I have phoned metro fibre they came out and said its a connection problem at vodacom but still NO ONE has contacted me after I have phoned again and it was exculated to management still nothing
My ref number for cancellation is SR***
Thank you Cher for being the ONLY person at vodacom that has actually tried to help me
