VODACOM FIBRE WORST SERVICE PROVIDER EVER

Item: Vodacom
Rating: 1
Author: Mariam I

I app**** for Vodacom Fibre in November 2019, my router was sent in Decemeber, it is not the end of March and my line is still not active, i call and call and call and every day i get the same stupid comment from the call centre people "we have emailed the necessary department and they will contact you shortly, its been 4 months and NO ONE HAS CONTACT ME AND MY LINE IS STILL NOT WORKING!!!! you *********** are you that it takes 4 months for activate fibre

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Replies (2)

Vodacom's replyOfficial

30 Mar 2020, 16:23

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply30 Mar 2020, 16:23

Official

Mariam I's updateReviewer Update

02 Apr 2020, 13:26

LIES ALL LIES
ONCE AGAIN NO ONE CONTACTED ME AND NOW THEY WONT EVEN CANCEL THE REQUEST SO THAT I CAN GO WITH A OTHER SERVICE PROVIDER!!!!
IM UNABLE TO GET ANY FIBRE NOW BECAUSE VODACOM EMPLOYS IDIOTS IN THERE CALL CENTRE

Mariam I's update02 Apr 2020, 13:26

Reviewer Update