DS
DINEO S
1 reviews | Active since Nov 2020
05 Apr 2026, 16:43
Vodacom fibre worst service every time
Once again another long weekend without connection this is ridiculous if you check my record almost every long weekend I encounter the same issue and have to pay the full amount I want this sorted immediately! Someone tell me why I am paying for the service I am not getting
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
06 Apr 2026, 07:59 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Apr 2026, 07:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
DS
DINEO S's updateReviewer Update
07 Apr 2026, 15:15NO ONE HAS CALLED ME TILL NOW I CALLED THE CANCELLATION DEPARTMENT THAT GIRL PUT ME ON HOLD AND HUNG UP ON ME AND NEVER RETURNED MY CALL I WANT MY MONTHLY FEE PRO-RATED BECAUSE IM PAYING FOR A SERVICE I AM NOT RECEIVING.
DS
DINEO S's update07 Apr 2026, 15:15
Reviewer Update
NO ONE HAS CALLED ME TILL NOW I CALLED THE CANCELLATION DEPARTMENT THAT GIRL PUT ME ON HOLD AND HUNG UP ON ME AND NEVER RETURNED MY CALL I WANT MY MONTHLY FEE PRO-RATED BECAUSE IM PAYING FOR A SERVICE I AM NOT RECEIVING.