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Yoshni G
1 reviews | Active since May 2011
08 Apr 2021, 21:38
Vodacom Fibre worst service ever
We have moved house more than a month ago. Our fibre has not been relocated as yet. No feedback provided. We made daily calls over the last few weeks. I am very disappointed with the pathetic ser vice from Vodacom Fibre. Please call me urgently! Have a look at the number of agents I spoke to. I give up now.
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Replies (3)
Vodacom's replyOfficial
09 Apr 2021, 07:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2021, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Yoshni G's updateReviewer Update
12 Apr 2021, 23:17Still no progress and update from Vodacom Fibre as yet!
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Yoshni G's update12 Apr 2021, 23:17
Reviewer Update
Still no progress and update from Vodacom Fibre as yet!
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Yoshni G's updateReviewer Update
21 Apr 2021, 22:36Still no feedback on the date of installation as yet. 2 months..gone with full premiums paid for March and April
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Yoshni G's update21 Apr 2021, 22:36
Reviewer Update
Still no feedback on the date of installation as yet. 2 months..gone with full premiums paid for March and April