WW
Willem W

1 reviews | Active since Oct 2021

23 Oct 2021, 09:04

Vodacom fibre worst service

24 days no internet, stay away

0
Replies (3)
WW
Willem W's update23 Oct 2021, 09:07
Reviewer Update
4 x technician did not pitch. No one willing to help, lost month income as I can not work. 24 days no Vodacom fibre. 30 calls logged, standard reply is they will esculate, seems like the same person being esculated to and no reaction.
Vodacom
Vodacom's reply23 Oct 2021, 11:29
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply23 Oct 2021, 11:30
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team