Vodacom Fibre worst service !!!!

The worst service EVER by their Fibre dept. Been having exuses for 72 hours now why our fibre line is disconnected STILL. I have been speaking to Open serve too where the agent clearly said that Vodacom needs to make a simple setting that only takes one hour. Vodacom keeps on blaming Openserve, who have not even been sent a ticket. Clearly Vodacom is at fault and just denies and makes excuse after excuse. I am beyond myself at the moment. Vodacom is the worst service provider ever!!!!!! There are rumors about WHY the fibre lines get disconnected....... We are not the first customers thia happened to. Every month they get there payment timeiously!! And I have to happy with such services????? I have been on the phone with them 3 times already, same lame feedback and still NO Connection. Everytime "It has been escalated" UHMMMM Clearly not! 😡😡😡😡😡 No feedback, no update as promised this morning!!!! Every rime I reboot it with some hope just ro get kicked in the face again. Your 72 hours turnaround also just one BIG FAT LIE !!! PATHETIC is an understatement!