CB
Caroline B
1 reviews | Active since Jul 2022
08 Jul 2023, 20:56
Vodacom fibre WORST service!!!!
Absolutely useless fibre service! Our entire home entertainment service plus phones and computers are connected to Vodacom fibre, which we pay ALOT for!!! Now 3rd week it’s been down 7 times in Germiston area!!! We will be looking at alternative options!!! This is now beyond ridiculous!!! Poor call centre agents who have to explain to frustrated customers the poor service their BS company provides!!!!!! Shame on you!!
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Vodacom's replyOfficial
09 Jul 2023, 11:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Jul 2023, 11:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team