SH
Stephan H
1 reviews | Active since Feb 2018
13 Jan 2023, 20:02
Vodacom Fibre - Worst of the worst - no activation after 1 month
Diabolical diabolical diabolical- tried to summarize Vodacom Fibre. Did I say diabolical?
Purchase Vodacom 100mb/s line 6 December 2022. Still waiting to be activated. Have now phoned 24 times….. they called 1’s. They lack any competency to activate my Fibre account. I live in JHB…. They activate a CTN address. I have a B in my address, they activate the A…. But they call me in between 3 times to sell me this again and several cell contracts. To summarize, diabolical.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
14 Jan 2023, 15:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Jan 2023, 15:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SH
Stephan H's updateReviewer Update
25 Jan 2023, 12:54Nice auto reply…. No worries… after 9 weeks I cancelled.
SH
Stephan H's update25 Jan 2023, 12:54
Reviewer Update
Nice auto reply…. No worries… after 9 weeks I cancelled.
