SH
Stephan H

1 reviews | Active since Feb 2018

13 Jan 2023, 20:02

Vodacom Fibre - Worst of the worst - no activation after 1 month

Diabolical diabolical diabolical- tried to summarize Vodacom Fibre. Did I say diabolical?

Purchase Vodacom 100mb/s line 6 December 2022. Still waiting to be activated. Have now phoned 24 times….. they called 1’s. They lack any competency to activate my Fibre account. I live in JHB…. They activate a CTN address. I have a B in my address, they activate the A…. But they call me in between 3 times to sell me this again and several cell contracts. To summarize, diabolical.

0
Replies (2)
Vodacom
Vodacom's reply14 Jan 2023, 15:55
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
SH
Stephan H's update25 Jan 2023, 12:54
Reviewer Update
Nice auto reply…. No worries… after 9 weeks I cancelled.