Vodacom Fibre: Worst ISP out there.

Vodacom has lost my business after I have been a Red client with them for over 4 years.

Ordered Fibre from Vodacom 7 months ago and spoke to a consultant who told me that the fibre plan was a month to month plan and that I could cancel it at any time.

Fibre was eventually installed after calls been made back and forth as they didn’t process the order correctly and had sent out the wrong package. Finally got the fibre installed after waiting a while just to sit for 3 weeks without fibre due to another Vodacom Technician accidentally cutting my fibre off while installing the neighbors fibre and then still charge me a full month for no fibre access??

Then when I moved into my new house 2 weeks ago I phoned Vodacom again asking them to send out a technician to help install the new fibre into the house, no one ever pitched and I was losing business by the day due to Covid and working from home without WiFi. Called Vodacom back and asked them to cancel my Fibre as no one was willing to help from Vodacom’s side and I had to find a new ISP and then Vodacom still has the nerve to send me an invoice for early cancellation of the Fibre???

If I could give 0 stars I would.

Vodacom is the worst service provider out there and I will be taking my business somewhere else to people who actually know what they are doing.