Vodacom Fibre - WORST EXPERIENCE!

Okay...here we go...exactly one month ago (5th of Jan) I signed up for Vodacom Fibre by calling into the call centre. I was informed of the 21 day SLA for Fibre Installations, cool (SO***). On the 14th of Jan I log a follow up to find out the status of my fibre installation (SR***). No response. On the 15th of Jan I call in to request the interim LTE solution while I wait for my Fibre installation to take place. At this point, a new Sales Order is created for me and my fibre order replaced (SO***). All I wanted was to add on the Interim LTE though. Nevertheless, I am now awaiting the my router, the interim LTE ****le and sim, and my Fibre Installation. A couple of days pass and I get notified of 3 failed delivery attempts but I was not contacted a single time. I phone in (again using my airtime/minutes) and find out that they were attempting to deliver at an address in Ennerdale, but I am based in Century City Cape Town! So, this gets changed and eventually my interim LTE is delivered. But, now trying to connect it only to find that it works for a bit and then stops working. I sent another follow-up/escalation today to find out the status of my Fibre Installation (SR***), awaiting response. 1 month has passed! And if this SLA of 21 days is exceeded, I'm told that I will still be charged?? For what? For your inefficiencies?? Between my personal cellphone and my work phone, I've made 14 calls in the past 1 month, totalling 147 minutes - that's over 2 hours! This has to get sorted ASAP!