AM
Adri M

1 reviews | Active since Jul 2016

17 Jun 2021, 09:22

VODACOM FIBRE WORST EVER SERVICE

OUR FIBRE WITH VODACOM HAS BEEN OFF SINCE 6 JUNE 2021. A TECHNICIAN WAS SENT ON MONDAY 14 JUNE 2021 WHO TOLD US THAT THE UNDERGROUND CABLES WERE FAULTY. SINCE MONDAY 11 O CLOCK I HAVE HAD NO FEEDBACK FROM ANYBODY AT VODACOM. IF MY FIBRE IS NOT SORTED BY TODAY 17H00 I WILL OBTAIN OTHER SOURCES FOR INTERNET, AS MY BUSINESS DEPENDS ON INTERNET AND I CANNOT DO MY WORK

0
Replies (2)
Vodacom
Vodacom's reply17 Jun 2021, 11:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
AM
Adri M's update17 Jun 2021, 11:11
Reviewer Update
I DONT WANT A REPLY I WANT MY FIBRE TO WORK!!!!!!!!! TODAY!!!!!!!!!!!!!!