VODACOM FIBRE WORST CUSTOMER SERVICE

VODACOM FIBRE The WORST CUSTOMER SERVICE EVER

From the 10th of February 2025 14:45 my wifi has been off... It shows connected (no internet access)

We made a call to Vodacom Fibre about the issue and they told us we should call Vumatel and we did they checked everything and on their side everything is clear and in order.. So again we made a call to Vodacom Fibre and told them what Vumatel told us and they open a ticket that would take 48 hours after that they didn't get back to us and we called them back and again they closed the ticket and open another one that will also take 48 hours the same old story for the past 2 weeks..We also ask for a technician and the lady that helped was rude and told us no she can't send a technician out for this problem... So who is going to fix this ****... Last call me made was Yesterday 19 February 2025 and the guy that helped us explained everything and said in the first place this problem shouldn't have take this long... And still up to today we still doesn't have WIFI

"CONNECTED NO INTERNET ACCESS"

VODACOM FIBRE YOU ARE PATETIC