1 reviews | Active since Jul 2018
Vodacom Fibre worst company to deal with even after cancelled service
Once again Vodacom Fibre is the worst to deal with... Got my contract cancelled and costs waived and after 30 calls to have my object number removed from vumatel Vodacom Fibre has still not removed it. Promised again on Monday this week 48 hours lead time... Called again today and was told there was not even a service request logged... 5 months since this started and I am stuck without wifi at home... Please don't use this service... This is my second review on Hello Peter... Vodacom is messing up my life...
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Regards
Vodacom Consumer Website Team
Good day
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Mark
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Kindly note we have escalated your enquiry to the Fiber team for urgent assistance and feedback.
Regards,
Vodacom Consumer Website Team
Dear Mark
We are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Kindly note we have escalated your enquiry to the Fiber team for urgent assistance and feedback.
Regards,
Vodacom Consumer Website Team