1 reviews | Active since Apr 2012
Vodacom Fibre worse than my ADSL
I had Vodacom fibre installed so that I can have better internet. My internet is now worse off after going with Vodacom Fibre. I get intermittent issues. In the mornings I dont get any throughput. In the evenings its very slow.
I've been billed for a "free month" after signing a contract with Vodacom. We contacted the sales agent and there was no response. We've escalated the matter a couple of times, still no result.
Vodacom, please respond, as I will cancel the contract since its null and void if you dont deliver.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear customer
Vodacom has been unable to contact you for further information on the problem you are experiencing . Should you still be experiencing the problem kindly email us on ***
Kind Regards
Vodacom Customer Care.
Dear customer
Vodacom has been unable to contact you for further information on the problem you are experiencing . Should you still be experiencing the problem kindly email us on ***
Kind Regards
Vodacom Customer Care.