SD
Stacey D

1 reviews | Active since Mar 2020

10 May 2021, 22:23

Vodacom Fibre worse as no problem get resolved

Since I installed Vodacom fibre I have been having problems. I have Called every day up until the team lead or manager lies they say they will call back they don't. They fix your problem to last for a day and after that you spend more money I calling them because they take forever to find the the problem but it's not even the solution. Endless problem I am heading for week 2 with the same problem. I have never had so much problems ever

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Replies (1)
Vodacom
Vodacom's reply11 May 2021, 07:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team