RB
Rolf B

1 reviews | Active since May 2018

11 May 2018, 07:15

Vodacom fibre with no support

Installation of fibre internet was quiet fast and without problems. But changing my package for a faster internet after 2 weeks incl. 15 calls and about 30 mails from Vodacom service is still not competed. So support very poor and unprofessional. Stay away from Vodacom.

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Replies (1)
Vodacom
Vodacom's reply11 May 2018, 09:40
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team