1 reviews | Active since May 2013
Vodacom Fibre will waste your time with account problems and not provide the service you signed up for.
I'm being charged for a service after notice period despite giving notice in time! Vodacom fibre is really pathetic. First they gave me 6Mbps despite having a 100/50Mbps (see my earlier Hellopeter report). They've respond to the Hellopeter case saying they'll phone to address it but never did. They also didn't respond to ********** e-mails except the automatic system generated SR numbers. Now I'm on the line again to try and resolve the over invoicing just to hear the person who was suppose to action the cancellation never did. Unless you want endless frustrations with bad service, account problems and pathetic bandwidth, stay away from Vodacom Fibre!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
