HB
Heimeri B
1 reviews | Active since Jun 2015
15 Feb 2023, 12:14
Vodacom fibre - WHY DON'T WE GET ANY SERVICE
Day 3 without Internet and all that needs to be done is the resetting of our router from Vodacom's side!!!!!!
Vodacom: Good day,
Kindly find below is your Vodacom FTTH****SR*** Please note that it takes up to 24 / 48 hours for a case to be assigned and once the case is assigned an investigation will be done by the relevant department.
A consultant from the back office with then contact you with feedback regarding the case logged.
Kind Regards Vodacom FTTH Support *** NoReply(2-TL8PLDL).
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Replies (2)
Vodacom's replyOfficial
15 Feb 2023, 13:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Feb 2023, 13:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HB
Heimeri B's updateReviewer Update
17 Feb 2023, 10:05Day 5 NO INTERNET!!!!
ISSUE STILL NOT RESOLVED!!!!!!
ISSUE STILL NOT RESOLVED!!!!!!
HB
Heimeri B's update17 Feb 2023, 10:05
Reviewer Update
Day 5 NO INTERNET!!!!
ISSUE STILL NOT RESOLVED!!!!!!
ISSUE STILL NOT RESOLVED!!!!!!