Vodacom fibre, what a nightmare!!!

I had Vodacom fibre for a while and had to cancel it in June, cancelling my fibre was a nightmare and as a result there was a month I did not pay because of all the confusion. They called me and I made arrangements to make payment , Vodacom has now been debiting my account since then. Long after my account is settled . I called many times and they keep saying they are investigating the issue but they are still debiting my account every month. And just to add, dealing with Vodacom people over the phone is the worst, they don’t care about their customers . I regret getting my fibre with them and I’ll never recommend it to anyone l. Someone needs to call me and sort out my problem